Customer Support

Access US works hard to provide you with the highest quality Internet services and support available. Everyone is encouraged to “go the extra mile” to give quality solutions to our customer.

When you have a question or suggestion, you can talk to a real person. At Access US everyone is encouraged to go that extra mile to make sure that our customer’s questions or problems get resolved as quickly as possible.

Check out our on-line resources for answers to questions, configuration requirements, account information, billing preferences, etc.

Customer service is available to assist you with your billing needs, administrative issues, policies and general services.

9:30AM to 5:30PM
Monday – Friday


314-655-7700 (local)
800-638-6373 (toll free)


Contact Us Today!

We would like to hear from you. Please send us a message by filling out the form below and we will get back with you shortly.

Please note: We do not accept cancellations or change of service requests through our web forms. Please contact Customer Service for any changes to service requests.