Notice:
Some customers have been calling to say they cannot get email on their Apple device.  We have been told there was an update made to Apple’s operating system (OS) that automatically enabled SSL (a security setting).  This is the cause of the problem.

Though this is an Apple related issue we want to provide you with some guidance as to what you can do to remedy this.

Solution:
To stop the warning message you can either accept the warning or disable the SSL options in your email account settings.

iPhone, iPad, …   all Apple Devices

To accept and disable the warning, there should be an option inside the Details link on the error pop-up.

To disable the SSL (Recommended), here are the needed settings.

INCOMING SERVER
HOST: mail.domain.name (mail@
USER: Full Email Address
PASS: Email Password
USE SSL: Off
AUTHENTICATION: Password
SERVER PORT: 110 for POP – 143 for IMAP

OUTGOING SERVER
HOST NAME: mail.domain.name
USER NAME: Full Email Address
PASS: Email Password
USE SSL: Off
AUTHENTICATION: Password
SERVER PORT: 8025

So if your email address is test123@accessus.net then your mail servers will both be set to “mail.accessus.net”. (without quotes)If your email address is test987@brick.net then your mail servers will both be set to “mail.brick.net”. (without quotes)

Additional help:

• https://support.apple.com/
• Apple Stores:
  • St. Louis Galleria – (314) 290-0400

West County Mall – (314) 288-1830